Effective date: September 4, 2026
These Terms of Use (the “Terms”) form an agreement between you and VetryxAI Group (“VetryxAI,” “we,” “us,” or “our”). By accessing or using vetryxaigroup.com, our booking pages, demonstrations, or related online services (collectively, the “Services”), you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility and authorized use
You must be legally able to enter into a binding agreement and use the Services only for lawful business purposes. If you use the Services for an organization, you represent that you have authority to act for that organization.
2. What VetryxAI provides
VetryxAI provides information and demonstrations concerning AI-enabled receptionist, telephone, intake, scheduling-support, and workflow-automation services for veterinary practices. Website content and demonstrations are informational and may not reflect every feature, configuration, integration, or commercial term available to a particular customer. Paid services may be governed by a separate written agreement, order form, or statement of work; that agreement controls if it conflicts with these Terms.
3. No veterinary or emergency services
VetryxAI is a technology provider and does not practice veterinary medicine, diagnose or treat animals, establish a veterinarian-client-patient relationship, or provide emergency care. The Services are not a substitute for professional veterinary judgment. Veterinary practices remain responsible for clinical decisions, required disclosures, recordkeeping, escalation procedures, and compliance with laws and professional standards. In an animal emergency, contact a veterinarian or emergency veterinary facility directly.
4. Demo requests and information you provide
You agree to provide accurate, current information when requesting a demo or communicating with us. Do not submit confidential patient, payment-card, government-identifier, or other sensitive information through general website forms unless we expressly request it through an approved secure channel.
5. Email, telephone, and text communications
If you provide contact information, you authorize us to respond about your request, appointment, or business relationship. If you separately consent to SMS messages, message frequency varies and message and data rates may apply. Consent to marketing texts is not a condition of purchase. Reply STOP to opt out and HELP for help. You may also contact [email protected].
6. Acceptable use
You may not attempt unauthorized access; interfere with security or operation; introduce malicious code; scrape or harvest data without permission; impersonate another person; violate privacy, intellectual-property, telecommunications, or other laws; or use the Services for unlawful, deceptive, abusive, or harmful communications.
7. Intellectual property
The Services, website design, software, text, graphics, logos, trademarks, and other materials are owned by VetryxAI or its licensors and protected by law. We grant a limited, revocable, nonexclusive right to access the public website for its intended purpose. No other license is granted.
8. Feedback
If you voluntarily provide feedback, you grant VetryxAI a worldwide, perpetual, irrevocable, royalty-free right to use it without restriction or compensation, provided we do not identify you publicly without permission.
9. Third-party services
The Services may rely on third-party hosting, CRM, calendar, communications, analytics, and integration providers. Their services are governed by their own terms and policies. We are not responsible for third-party services, availability, content, or conduct.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” VETRYXAI DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. AI AND AUTOMATED SYSTEMS MAY PRODUCE INCOMPLETE OR INCORRECT OUTPUT, AND HUMAN REVIEW AND APPROPRIATE ESCALATION ARE REQUIRED.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VETRYXAI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION. TOTAL LIABILITY FOR CLAIMS RELATING TO THE PUBLIC WEBSITE OR A FREE DEMONSTRATION WILL NOT EXCEED $100. Some jurisdictions do not allow certain limitations.
12. Indemnification
You agree to defend, indemnify, and hold harmless VetryxAI and its affiliates, officers, employees, contractors, and licensors from claims, damages, losses, and expenses arising from misuse of the Services, violation of these Terms, or violation of another person’s rights.
13. Governing law
These Terms are governed by Texas law, without regard to conflict-of-law principles. Any dispute not subject to a separate written agreement must be brought in a court of competent jurisdiction in Texas.
14. Changes and termination
We may modify these Terms by posting an updated version and effective date. Changes apply prospectively. We may suspend or terminate access when reasonably necessary to protect the Services, users, or others, or address violations.
15. General terms
If any provision is unenforceable, the remaining provisions remain effective. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a reorganization, financing, merger, sale, or transfer.
16. Contact
Questions may be sent to [email protected].